It was ‘stolen’ from the Exchange Server group and became part of Microsoft Office for Windows. Outlook desktop for Windows started as desktop software for Exchange Server users only. Microsoft’s main email, calendar, contacts program which we’ll call “Outlook desktop for Windows”. Outlook for Windowsįor some, the only real Outlook is ‘Outlook for Windows’. Just because it’s called ‘Outlook’ and comes from Microsoft doesn’t mean that help or support for one type of ‘Outlook’ applies to any other. Two Windows email programs, both from Microsoft, but very different in behavior. If the company had a better corporate memory for mistakes it would remember the confusion between ‘Outlook for Windows’ and ‘Outlook Express’. Microsoft should have known these troubles would happen. So now t here’s two programs from Microsoft both called “Outlook for Windows”. Microsoft’s own site and blogs often talk about ‘Outlook’ usually meaning ‘Outlook for Windows’ but it’s hard to be sure.Īdding to that confusion, in September 2022, Microsoft started using the name “Outlook for Windows” for another type of Outlook. Microsoft’s documentation gets similarly confused. Either way, Microsoft’s paying customers waste a lot of time and money figuring out which ‘Outlook’ applies. The confusion that arises for customers and Microsoft’s own staff (especially in support) either didn’t occur to these decision makers or they just didn’t care. But often that’s not done, especially at Microsoft. That’s OK as long as the ‘Outlook’ name is followed by something specific like “Outlook desktop for Windows” or “Outlook app for iOS”. Misguided Microsoft marketing mavens, possibly over a long, liquid lunch, decided it would be a good idea to use the existing ‘Outlook’ name for all of Redmond’s consumer email services and programs. And there’s - the former Hotmail service. We regularly get emails asking for help with ‘Outlook’ where the writer doesn’t understand the difference between the software or email service that use the same name.Īll that is before you consider the version of Outlook software (eg 2003, 2007, 2010, 2013, 2016, 2019 or 365), Outlook for Windows (there’s now TWO “Outlook for Windows”!), Outlook for Mac or the Outlook mobile apps (for Apple or Android devices) or the Outlook Lite mobile app. Too often people talk of using ‘Outlook’ but that could mean Outlook the software (there are several types), the Outlook mobile apps (for Apple or Android), Outlook in a web browser, or the mail host. It’s important to know exactly which ‘Outlook’ you’re using because the support, help and tips are quite different for each. You’re totally excused for being confused because most people are, including many that work for Microsoft! That’s before counting past versions that are still supported. If you have any questions, please visit Office 365 Training and Resources.Once upon a time there was just one ‘ Microsoft Outlook‘ but these days there are at least ten current programs or services under the ‘Outlook’ name * and two programs called “Outlook for Windows”. To learn more about the new Outlook experience, visit The New Outlook for Mac.To find out which version of macOS is installed on your Mac, visit the following page: Find out which macOS your Mac is using.Apple Mail is not updated often enough to guarantee that it will always provide the best Outlook experience. ![]() If you use Apple’s Mail application to access your Chapman email on your computer, we encourage you to either download the Microsoft Outlook Application or use Outlook on the Web instead. ![]() What is coming to Outlook for Mac later this year: However, starting mid-February 2022, the new Outlook for Mac will become the default experience for those running macOS version 10.14 (Mojave) and later. New Outlook for Mac becomes the Default Experience February 2022 | New TechnologiesĪn exciting update is coming to the Microsoft Outlook application for Mac users with a fresh look and improved user experience.Ĭurrently, Outlook provides Mac users the option to switch between the new Outlook and classic Outlook through a toggle in the application.
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